Privacy policy

In accordance with Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27 (“General Data Protection Regulation” or “GDPR”), this Privacy Policy applies to the processing of personal data carried out by REGISTROS Y SERVICIOS INTEGRALES SL –hereinafter RegistroCivil.es– as Controller and/or Processor, in relation to the data that users and/or clients (natural persons) provide as a result of contracting the services offered by RegistroCivil.es (hereinafter, the “Services”), or collected in any section of the website www.RegistroCivil.es

If you do not agree with the terms of this Policy, please do not access or use the Services.

Data Controller.

Company Name: REGISTROS Y SERVICIOS INTEGRALES SL
Trade Name: RegistroCivil.es
Address: Av. Navegación, 38 CP 29601, Marbella, Málaga, España
Tax ID: B09987512
Registration Details: Inscrita en el Registro Mercantil de Málaga, Tomo 6154, Folio 123, Hoja MA166547, Inscrip 1ª.

To contact us regarding any matter related to Data Protection concerning the information provided to RegistroCivil.es, you may write to the following address with the subject line “DATA PROTECTION”:

Purposes of Processing

Your personal data will be used for the purposes for which they have been provided, based on the contracting of the service by the user, as well as for monitoring the established contractual relationship, specifically for:

Managing access to the full and correct use of the services by the users, as well as following up on their requests.
Managing the processing of services before the entities responsible for issuing certificates such as Civil Registries, Courts of Peace, Town Halls, responsible managers of the certification process, and companies for sending/logistics of the documentation.
Conducting billing and accounting related to requests and contracted services.
Communicating with users in response to incidents, requests, comments, and questions made through the Services or the contact forms on our website.
Communications: We may send you emails, messages, and other types of communication regarding the contracted service, technical matters, and changes to them. These communications are considered part of the services and you cannot opt-out of them.

We will not process your personal data for any unsolicited advertising services nor will it be passed on to third parties unless strictly necessary for the completion of the contracted service, nor will it have any other purpose beyond those described above unless required by law or if there is a judicial request.

Retention Period: The personal data provided will be retained and processed as long as the service relationship is maintained, without prejudice to the possibility of exercising your right to deletion, in which case RegistroCivil.es will block your data for the duration of its legal obligations.

The personal data of individuals interested in receiving information about the services will be kept in the system indefinitely unless the individual requests their deletion.

Legitimisation of Processing

The legal basis for the processing of data is the legitimisation based on the consent of the data subject provided for the purposes described above, which will be requested at the time of contracting the services, with the data subject expressly indicating their knowledge of the processing of their data and the management conditions.

Requests for information sent to us require the data subject to voluntarily provide the necessary data to assist or provide the Services. The obligation or necessity to provide us with such data will be indicated with an asterisk (*) in the relevant forms or sections for each service.

However, the data subject may freely refuse to provide us with such data or subsequently revoke the consent previously granted to process their data, although this refusal will imply the impossibility for us to respond to their request or provide the service in question.

RegistroCivil.es understands that by providing us with such data, the data subject guarantees and is responsible for the truthfulness, timeliness, and accuracy of the same, and that they expressly accept and consent to their processing for the purposes previously described.

Recipients of Transfers or Transfers

In general, RegistroCivil.es will not transfer your personal data to third parties unless we are legally obliged to do so or if it is strictly necessary for the effective fulfilment of the contracted service order, or services that you have expressly authorised us to communicate in writing.

In this regard, we inform you that for the provision of services, it will be necessary to transfer your data to personnel responsible for the management of our services both within RegistroCivil.es and within entities dependent on the Ministry of Justice (Civil Registries, Courts of Peace, Town Halls, and/or derivatives).

Similarly, to complete the contracted service, it is necessary to transfer data to the courier and logistics companies with which we work, in this case, the personal data that is exclusively necessary to send you the requested documentation.

By accepting the Management Conditions, you expressly consent to these transfers. In the event of revocation of your consent, we will be unable to continue providing the Services.

Rights of Data Subjects.

Any person has the right to obtain confirmation as to whether or not personal data concerning them is being processed by RegistroCivil.es. In particular, you can exercise the following rights before RegistroCivil.es:

Right of access: allows the data subject to know and obtain information about their personal data being processed.
Right of rectification: allows for the correction of errors, modification of data that is found to be inaccurate or incomplete, and ensuring the accuracy of the information being processed.
Right of deletion: allows for the request for deletion of data being processed when they are no longer necessary for the execution or provision of the service.
Right of opposition: right of the data subject not to have their personal data processed or to cease such processing, except for legitimate reasons or for the exercise or defence of possible claims, in which case we will keep them blocked for the duration of time necessary while legal obligations persist.
Limitation of processing: Under certain circumstances, data subjects may request the limitation of the processing of their data, in which case they will only be retained for the exercise or defence of claims.
Data portability: data subjects may request to receive the data that concerns them and that they have provided to us, or that – provided it is technically possible – we send to another data controller of their choice, in a structured, commonly used, and machine-readable format.
Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects them.

Possibility to withdraw consent: Likewise, the data subject has the right to withdraw the consent granted at any time, without affecting the lawfulness of the processing based on the consent provided at the time of providing us with their data.

If you wish to exercise any of the rights described, please send us a letter with all your details, including your ID number, to: REGISTROS Y SERVICIOS INTEGRALES, SL, Avda. Navegación, 38, c.p. 29601 Marbella (Málaga), or send an email to legal@registrocivil.es indicating the type of right you wish to exercise.

Additional Information

Retention of certain data: SCIP informs that, in compliance with the provisions of Law 25/2007 of 18 October on the retention of data related to electronic communications and public communications networks, it must proceed to retain and conserve certain traffic data generated during the course of communications in order to transfer them to the authorised authorities when the legal circumstances foreseen occur.

Security measures: We adopt the necessary data protection measures to prevent loss of information, alteration of data, or access by unauthorised personnel.